Donald J. Urgo, Jr.
Managing Partner
& General Counsel

Since 1998, Don has overseen the hotel management and owner relations components of Urgo Hotels & Resorts’ business. Don’s day-to-day focus and responsibility is on the day-to-day oversight of corporate legal affairs, condo-owner relations, operations and human resources activities for the company’s portfolio of over thirty hotels.

Don previously served as in-house counsel for Integrated Communications Corporation, a privately held firm providing telecommunications and marketing services to the U.S. hotel industry. Don handled all of ICC’s legal and regulatory affairs and negotiated and managed agreements with major telecommunications carriers and customers worth approximately $150 million in annual revenue.

A graduate of the Columbus School of Law, Catholic University of America, Don began his career in private practice as a litigation attorney practicing in the areas of contract and commercial law, torts and workers’ compensation. His clients included Marriott International, Inc.; Bell Atlantic/Verizon; Liberty Mutual Insurance Company; and the Travelers Insurance Company.

Collin D. Urgo
Senior Vice President
Operations

Collin has been a Principal at Urgo Hotels since 1998. In addition to supporting the general managers at portfolio hotels, Collin is responsible for establishing the sales and marketing and revenue management strategies for all portfolio hotels. Collin also supports the development team with hotel design and feasibility studies as well as preparation of financial projections.

Collin has cultivated a wealth of sales and operations experience across all travel segments. He brings that expertise to bear on building design, amenities and services, directly impacting a hotel’s positioning within its market, brand and industry.

Collin began his career in 1990 on the opening team of the Plainview, NY (Long Island) Residence Inn by Marriott, the brand’s first conversion project, which pioneered the concept in the industry. He has since led multiple hotels to industry-leading performances in revenue, quality assurance and guest satisfaction. Notably, Residence Inn by Marriott recognized Collin with the Jim Conley award, honoring business leaders who exemplify the core values of the brand and the Marriott family.

Serge Primeau
Managing Partner
Canada

Serge Primeau has a degree in Political Science from the University of Ottawa. He has been in the hotel industry for 30+ years. His hotel career began as Director of Sales and Marketing for a major Resort before moving to a General Manager’s role.

Serge joined Urgo Hotels in 1997 as General Manager of the Marriott Residence Inn in Mont-Tremblant Resort. As Vice President of Operations for Urgo Hotels Canada, Serge has been actively involved in the development of the Urgo Hotels Canada portfolio, by developing, opening and acquiring more than 18 hotels for the company during the last 20 years. Today, Serge leads a group of highly successful hotels and market leaders of Marriott, Hilton and IHG full-service and select-service brands, as well as some independent hotels, and he continues to be active in hotel development opportunities.

Serge has been a Board and Executive member of Quebec Resorts and Country Inns for several years; he is a founding member of the Laurentian Convention Bureau, and President of The Maple Route Association (Eastern Canada’s key suppliers of tourism products to the Japanese market). Serge is also a Board member of the Tremblant Resort Association and sits on many other Boards and Committees. He has a wide knowledge of the national and international markets and has been involved in many tourism missions in Europe, Japan and the United Stated along with the Quebec and Canadian Tourism authorities.

Serge now acts as Managing Partner for our growing Canadian portfolio of hotels.

Mathew Jalazo
Senior Vice President
Development

Mathew Jalazo is senior vice president of development for Urgo Hotels and Resorts, where his responsibilities include sourcing management, acquisition and development opportunities, as well as underwriting, due diligence, market feasibility, entitlement, design, development, construction and equity & debt financing. During his tenure with Urgo Hotels, Jalazo has deployed more than $250 million of capital on new construction and acquisition projects helping to grow the portfolio from 18 to 45-plus hotels.

Prior to re-joining Urgo, Mathew served as executive vice president of development at Winston Hotels where he focused on sourcing acquisition and development opportunities. In under a year, he deployed over $100 million of capital.

He is a graduate of the University of North Carolina at Chapel Hill where he received his BSBA from the Kenan-Flagler Business School. Jalazo remains actively involved in the school, serving on the Kenan-Flagler Business School Alumni Council. He has spoken at several industry events and institutions, including the New York New Hotel Development & Construction Conference and the Cornell University Baker Program in Real Estate, as well as published articles in the Cornell Real Estate Review.